Welcome to Shazanee. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing or shopping on our site, you agree to comply with these terms. Please read them carefully before using our services.

1. General Information The website www.shazanee.com (or your domain name) is operated by Shazanee (“we,” “us,” or “our”). By visiting our website or purchasing from us, you engage in our “Service” and agree to be bound by the following terms, including additional policies referenced herein (such as our Privacy Policy, Shipping Policy, and Refund Policy).

2. Eligibility By using this site, you confirm that: You are at least 18 years old, or have parental/guardian consent to use this site. You agree to provide accurate and current information for all purchases and account registrations.

3. Product Information We strive to display accurate product images, descriptions, and pricing. However: Colors and appearances may slightly vary due to lighting or screen differences. All jewelry is handcrafted, so minor variations in design or finish may occur. Prices are subject to change without prior notice.

4. Custom Orders For personalized jewelry (e.g., name necklaces, engravings, or bespoke designs): Custom orders cannot be modified or canceled once production begins. Please ensure the spelling, design details, and personalization text are correct before confirming your order. Custom products are non-refundable unless damaged or defective upon delivery.

5. Pricing and Payment All prices listed on the website are in Indian Rupees (INR) unless stated otherwise. Payment must be made in full at checkout through approved payment gateways (credit/debit card, UPI, or wallets). Shazanee reserves the right to correct pricing errors or inaccuracies that may occur on the website.

6. Shipping and Delivery We offer domestic and international delivery as per our Shipping Policy. Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances. Shazanee is not responsible for delays caused by external factors, customs procedures, or incorrect address entries.

7. Returns, Refunds, and Cancellations Our Refund & Returns Policy governs all return and refund requests. Please review it carefully before making a purchase. Custom or personalized items are not eligible for returns unless damaged or defective.

8. Intellectual Property Rights All content on this website, including text, logos, designs, images, and graphics, is the property of Shazanee. You may not: Copy, reproduce, or modify any material without written consent. Use our brand name, logo, or imagery for commercial purposes without permission.

9. User Conduct By using this website, you agree: Not to misuse or disrupt site functionality. Not to upload malicious code or attempt unauthorized access. Not to use the site for fraudulent or unlawful activities. Violation of these terms may result in legal action and termination of access.

10. Limitation of Liability Shazanee is not liable for: Any direct or indirect damages resulting from product misuse or mishandling. Losses due to delivery delays, third-party services, or system interruptions. Our maximum liability is limited to the amount paid for the purchased product.

11. Third-Party Links Our website may include links to third-party websites for your convenience. Shazanee does not control or endorse these external sites and is not responsible for their content or policies.

12. Privacy and Data Protection Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of your data as described therein.

13. Changes to Terms Shazanee reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this page periodically for updates.

14. Governing Law These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts in [Insert City/State].